Covid Refund Guarantee

In these uncertain times, it is reassuring to know that if you are unable to travel to take your holiday because of a national or local lockdown that Bryn Tanat Hall, Lodges and Ecopod will guarantee that you will get a full refund.

The refund guarantee covers national and local lockdowns, but does NOT cover you or members of your party for being unable to travel because you or a member of your party fall ill with covid, or are required to quarantine or self-isolate. These events can be covered by you taking out travel insurance.  There are a number of policies that include cover for illness with covid and self-isolation (example links below), and a lot of bank annual travel policies also cover this. Alternatively you can look for suitable cover on comparison sites such as Go Compare.

We are not selling, promoting, endorsing or recommending any particular product, and do not benefit financially from, nor have any formal relationship with, any of these providers.


Allianz Assistance


Our current payment terms are 20% deposit upon booking and the balance payment is requested 12 weeks prior to stay.  Should the Government enforce national and local lockdowns, balance payments will not be requested until 7 days prior to stay.